Sheri Taylor

Please visit the “Contact” page to get in touch with me.

Qualifications Summary

Energetic, goal-oriented professional with multifaceted experiences across diverse sectors; highly motivated to target Customer Service Account Specialist position at Bella + Canvas, by leveraging strong customer service, retail, and communications background.

People Interaction and Collaboration

·       Adept at engaging and establishing close collaboration with diverse personnel to achieve set targets.

·       Team player with strong communication skills and an analytical and problem-solving aptitude.

Efficiency & Output

·       Well-versed in assessing and capitalizing on various improvement opportunities for process efficiency.

·       Bringing exceptional interpersonal skills to inspire and lead others as well as utilize technical capabilities to provide exemplary service.

Education

Bachelor of Arts in Integrated Social Science (Jun. 2023)

Awards and Honors: Graduation with Highest Distinction in June 2023 and ISS Directors' List 2018, 2021, 2022, and 2023

GPA: 3.86

University of Washington – Seattle, WA

Associate in Arts and Sciences (Dec. 2015)

Awards and Honors: Graduated with High Distinction

Affiliation: Phi Theta Kappa Honor Society Inductee (Nov. 2014)

GPA: 3.81

Bellevue College – Bellevue, WA

Professional Experience

Grace and James Bake Shop – Snoqualmie, WA                                                                       Jun. 2018 – May 2020

Managing Director

Performed various key tasks such as packaging and labeling baked goods, managing inventory and timelines, supervising cost expenses, and streamlining operational processes. Engaged and consulted with bakery clients to create custom desserts for special events. Retained complete compliance with health and safety regulations. Ensured delivery of superior customer service by providing customized orders as per customer-specific requirements.

·       Established and operated functions of a fast-paced in-home bakery, specializing in custom cakes and cookies.

·       Aimed at driving business by ensuring accomplishment of merchandising, sales, and profit objectives.

Additional Experience

Receptionist, Elements Massage – Issaquah, WA

·       Scheduled appointments, engaged and communicated with clients, and updated client records within set timeline.

·       Performed daily administrative functions and ensured complete client satisfaction by addressing daily queries in a timely and efficient manner.

Licensed Esthetician, Gene Juarez Salon & Spa – Seattle, WA

·       Established and maintained strong relationships with various customers.

·       Provided recommendations to enhance skin quality for clients.

·       Advised customers on proper home-care regimens.

Event Planning, Payroll Assistant, and Waitress, Seastar Restaurant & Rawbar – Bellevue, WA

·       Organized various events, including weddings, reunions, and corporate meetings throughout banquet and conference space.

·       Aided private clients in menu planning, event schedules, and any special requests.

·       Negotiated contracts for services and event details by conducting face-to-face and phone meetings.

·       Executed various administrative functions such as maintaining payroll information by calculating, assembling, and processing data.

Licenses & Certifications

Aesthetics, Euro Institute of Skin Care – Renton, WA

Recognized as the Top Student in the class at graduation

Licensed Esthetician, Washington State

Volunteer Experience

·       Girl Scout Troop Assistant Leader (2017)

·       Classroom and School Volunteer (2015 – Present)

·       PTSA Member and Volunteer (2015 – Present)

Activities:

·       Organizer of various grassroots fundraisers, raising a total of $11K in cash donations as well as over $1K in goods like diapers, children's clothing, and pet supplies over the past eight years for local and national nonprofit organizations: beneficiaries include: Treehouse, The ALS Association, YMCA, Seattle Humane, Snoqualmie Food Bank, and Eastside Baby Corner.

·       Member of Cascade Voice Academy Choir.